Rensatubes

Legal

Privacy Policy

Last updated: March 2025

This policy describes how Rensa Ferrotech Engineering Pvt. Ltd. collects, uses and protects your personal information when you interact with our website or contact us.

1. Who We Are

  • Rensa Ferrotech Engineering Pvt. Ltd. (“Rensatubes”, “we”, “our” or “us”) is a manufacturer and supplier of stainless-steel tubes and fittings operating from Gujarat, India. Our website is https://rensatubes.com.
  • This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or contact us.

2. Information We Collect

  • Contact & enquiry data — name, company, email address, phone number and message content provided when you submit an enquiry form or email us directly.
  • Usage data — IP address, browser type, pages visited, time spent on pages and referring URL collected automatically via server logs and analytics tools.
  • Cookie data — session and preference cookies necessary for the website to function, and optional analytics cookies if you consent.

3. How We Use Your Information

  • To respond to your enquiry, quotation request or technical question.
  • To send you product information, technical data sheets or samples you have requested.
  • To improve our website content and user experience using aggregated analytics.
  • To comply with legal obligations and enforce our Terms of Use.
  • We do not sell, rent or trade your personal data to third parties.

4. Legal Basis for Processing (GDPR)

  • Legitimate interests — processing enquiries and improving our services.
  • Contractual necessity — fulfilling orders and quotation requests.
  • Legal obligation — compliance with applicable laws.
  • Consent — analytics cookies and marketing communications (where applicable).

5. Cookies

  • We use strictly necessary cookies to operate the website. With your consent, we may also use analytics cookies (e.g. aggregated page-visit counts) to understand how visitors use the site.
  • You can manage or withdraw cookie consent at any time via your browser settings. Disabling cookies may affect website functionality.

6. Data Retention

  • Enquiry and contact data is retained for up to 3 years from the date of last contact unless a longer period is required for legal or contractual reasons.
  • Analytics data is retained in aggregated, anonymised form.

7. Your Rights

  • Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict processing; request data portability.
  • To exercise any of these rights, please contact us at privacy@rensatubes.com. We will respond within 30 days.

8. International Transfers

  • Your data may be processed in India where our servers are located. Where we transfer data from the European Economic Area (EEA), we implement appropriate safeguards, including standard contractual clauses.

9. Third-Party Links

  • Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites and recommend you review their privacy policies separately.

10. Changes to This Policy

  • We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

  • For privacy-related questions, please contact: privacy@rensatubes.com or write to Rensa Ferrotech Engineering Pvt. Ltd., Gujarat, India.

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